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Privacy & Security

What Customer Information Does Furniture Collect?

While maintaining our commitment to your privacy, we do collect personally and non-personally identifiable information about you. A detailed description of the types of information collected is outlined below.

Personally identifiable information includes your name, shipping address, billing address, e-mail address, and credit card information. We collect this information during the online checkout process so that we can properly fulfill your orders.

Non-personally identifiable information includes your browser type, domain name, IP address and how you maneuvered through the web site. We collect this information so that we can identify general shopping and navigation patterns so we might better understand how to improve your experience with us.

How Is My Personal Information Used?

Rivanna Furniture will be the only user of your information. We will not share, rent or sell any of the information collected from you. As mentioned previously, the information collected will be used to enhance our website so that we may provide the easiest, most user-friendly template available.

How Does Rivanna Furniture ensure the Security of My Credit Card Information?

Providing a secure site is essential for your peace of mind and trust in Rivanna Furniture. We have installed the latest encryption software conforming to the Secure Socket Layer (SSL) protocol to safeguard all of the information you send to us. Even if you decide to save your information on this site for future purchases, there is no risk because the information is never transmitted or stored as text.

How and Why Does Use Cookies?

"Cookies" are a type of information that is stored on your hard drive via your web browser. The "cookies" that we use do not contain any personal data such as credit card information, passwords, or even your name or address. Cookies simply help us to identify your session on the site. They also help us maintain specific visit information about you without forcing you to register or to give personal information.

However, you should have the option of disabling "cookies" through your browser. This is a function of your computer, so the manner in which to turn the "cookies" off is quite individual and thus, cannot be addressed here. Please realize that if you choose to disable the "cookies" we will not be able to guarantee a complete shopping experience.

What if I find a pricing error?

Unintentional pricing errors may occur on the Carolina Porch Rockers/Rivanna Furniture Site from time to time, on items sold by Carolina Porch Rockers/Rivanna Furniture. We attempt to correct all pricing errors as soon as they are discovered, or as soon as we receive notice of an error. Carolina Porch Rockers/Rivanna Furniture reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from us. Any payments you make to Carolina Porch Rockers/Rivanna Furniture for orders that are cancelled due to pricing errors will be refunded.